Reports To: Director of Family Preservation Services
Beginning Pay: $39,200 - $ 49,000
Full time, year round position providing clinical leadership and oversight for the Kent School Services Network (KSSN) program at D.A. Blodgett – St. John’s. KSSN serves to reduce barriers to learning through various mental health services in contracted schools throughout Grand Rapids and Kentwood Public School systems. Primary responsibilities include supervising and supporting KSSN mental health supervisors, caseload management, and monitoring the quality of service delivery. Services being outpatient therapy, family therapy, group therapy and case management. The KSSN Coordinator supervises the program supervisors, support staff, as well as some mental health clinicians. The coordinator will serve on the Leadership Team for agency’s Family Preservation Services division. The coordinator will report directly to the Director of Family Preservation Services.
Kent School Services Network (KSSN)
Job Summary, Position Details & Job Description
I. MISSION STATEMENT
Helping children and empowering families by providing safety, advocacy and support.
II. NATURE OF WORK
The Kent School Services Network (KSSN) Coordinator provides clinical and operational leadership and oversight for assigned programs. Primary responsibilities include clinical and systems integration, capacity management, monitoring and quality assurance. This includes supervision and support of program supervisors as well as support staff. The coordinator will serve on the Leadership Team for agency’s Family Preservation Services division. The coordinator will report directly to the Director of Family Preservation Services.
III. DUTIES & RESPONSIBILITIES
- Supervision of assigned program supervisors in accordance with agency policy and practice
- Collaborate with KSSN Supervisors in hiring of new staff
- Create a culture of exceptional client care in the context of productivity expectations, including specific strategies to assist staff and supervisors in this balance
- Provide leadership in utilization and capacity management for identified programs and services, including identification of data points and management of data to inform practice and program development
- Identify, document and analyze program, systemic and community trends
- Develop and maintain an operational knowledge and understanding of contract, accreditation, and regulatory standards.
- Establish and monitor systems for collection and submission of performance quality improvement data
- Assist in the case record review process of our agency’s continuous quality improvement program.
- Recognize and effectively manage secondary trauma, with a focus on staff wellness
- Work in partnership with Division Director in program development, strategic planning, financial management, and community collaborative / partnerships which include managing relationships with KSSN stakeholders.
- Engage program supervisors in program and staff development
- Develop and maintain effective working relationships with peers in the Division and across the organization, as well as peers in the community
- Participate in Division Leadership Team and agency Supervisor groups
IV. ESSENTIAL JOB FUNCTIONS
- Ability to communicate verbally and effectively to exchange information with coworkers, peers, the community, and others involved in your position.
- Ability to maintain a stationary position for extended periods of time.
- Ability to determine and assess job related documents and visually utilize Agency equipment.
- Ability to physically handle and perform job related functions, including the operation of Agency equipment.
- Ability to ascend/descend stairs safely and successfully.
- Ability to physically position oneself to effectively interact with clients.
- Ability to lift and transport 30 lbs.
V. MINIMUM PERSONAL & PROFESSIONAL QUALIFICATIONS
- Master’s degree in Social Work, Counseling, Marriage & Family Therapy or equivalent is required
- Full Licensure in your profession within the State of Michigan
- Clinical expertise with children, youth and families considered at-risk
- Experience managing public behavioral health contracts strongly preferred
- Demonstrated understanding of community systems impacting the target population
- Effective supervisory and leadership skills
- Ability to communicate effectively verbally and in writing
- Collaborative, energetic and committed professional with an ability to see the bigger picture in the midst of managing day to day operations and clinical practice
- Good oral and written communication skills.
- Good organizational skills.
- Good computer skills.
- Valid driver’s license, adequate insurance with a car available at all times.
- Ability to work with a variety of people both within and outside the Agency and must promote a positive image for the Agency in the community and in relationship with other agencies and their personnel.
- Possess an understanding and sensitivity to the client’s cultural and socioeconomic characteristics.
- Personal qualities of warmth, sensitivity, and the ability to establish meaningful rapport and maintain mutual respect with people from various cultures.
- Become familiar with and follow the code of ethics for your profession and agree to abide by the related Agency standards.
- Positive acceptance of supervision in order to learn and be trained in job-related functions.
- Personal qualities of organizational skills, assertiveness, good judgment, conscientiousness, attention to detail, and timeliness.
- Good moral character.
- A personal commitment to the Agency’s mission, philosophy, and values.