Reports To: Chief Programs Officer
Beginning Pay: $61,250 to $75,000
Application Deadline: July 6, 2018
Unique opportunity at D.A. Blodgett – St. John’s (DABSJ) to lead an established division of foster care, foster home licensing and adoption professionals. DABSJ is at the forefront of best practice and systems transformation efforts as one of the partner agencies in the West Michigan Partnership for Children (WMPC), Kent County’s Performance-based Child Welfare pilot; the Director plays a key role in the project, establishing a culture of exceptional service in the context of Key Performance Indicators and data-driven outcomes. DABSJ is looking for a committed, skilled, energetic and visionary leader who embraces an environment marked by rapid change, increasing client need, incredible opportunities and emerging shifts in the child welfare workforce.
DIRECTOR OF CHILD WELFARE SERVICES
I. MISSION STATEMENT
Helping children and empowering families by providing safety, advocacy and support.
II. NATURE OF WORK
The Division Director functions as the Programmatic and Administrative leader of the Division and reports to the Chief Programs Officer. The Director is responsible for assuring programs and services are responsive, effective, integrated internally and externally, and financially and programmatically sustainable. Serves on the Agency Leadership Team and functions as the Division’s representative to and from that team.
III. DUTIES & RESPONSIBILITIES
- Direct supervision of Division Program Managers and others as assigned, in accordance with established agency policies and practice.
- Facilitate a culture of exceptional client care in the context of productivity expectations, including specific strategies to assist managers and supervisors to support staff in this balance.
- Initiate, facilitate and manage program development efforts, including systems alignment and strategic direction.
- Participate in financial processes, including budget development, implementation and monitoring. Review monthly financial statements for issues, trends, opportunities and challenges.
- Function as the Division expert regarding capacity, utilization, emerging and ongoing trends, community needs, public and private funding and regulatory issues.
- Develop and maintain a working analysis of all programs and services, including personnel, utilization, sustainability, capacity, quality, relevance and program development.
- Assure all programs and services meet funding, regulatory and accreditation standards, including participation in all external and internal reviews and development of corrective action plans when necessary.
- Develop and maintain effective working relationships with Division leaders and inter-Division Directors.
- Participate in grant and other funding requests and reporting, under the oversight and direction of the CPO.
- Maintain theoretical and operational knowledge of all contracts, including comprehensive and thorough input to revisions, extensions and problem solving.
- Provide leadership and direction in hiring and onboarding processes for new staff.
- Participate in community collaboratives, committees, workgroups and ad hoc discussions, in partnership with the CPO and Division leaders.
- Assist in the preparation of budgetary, statistical, financial, contractual agreements and documents as directed. Track, tabulate and monitor for issues, monthly service statistics. Provide input in preparing annual report, annual highlights and Quick Fact information.
- As requested by the CEO and/or CPO, act as the agency representative and/or spokesperson in dealing with and coordinating media inquiries relative to Division programs and services
- Perform other agency responsibilities as set forth in agency personnel policies as amended.
- Develop, monitor and evaluate utilization and capacity management processes, including identification of data points and management of data to inform practice and program
- Identify, document and analyze program, systemic and community trends
- Develop and maintain a working knowledge and understanding of all contract, accreditation, and regulatory standards.
IV. ESSENTIAL JOB FUNCTIONS
- Ability to communicate verbally and effectively to exchange information with coworkers, peers, the community, and others involved in your position.
- Ability to maintain a stationary position for extended periods of time.
- Ability to determine and assess job related documents and visually utilize Agency equipment.
- Ability to physically handle and perform job related functions, including the operation of Agency equipment.
V. MINIMUM PERSONAL & PROFESSIONAL QUALIFICATION
- Master’s degree in a relevant field such as social work, psychology, counseling, health administration, or related discipline.
- Minimum five years of increasingly responsible leadership experience in services to children and families, ideally in some combination of residential, child welfare, or children’s behavioral health, with significant knowledge of public systems of care strongly preferred.
- Thorough understanding of the strengths, needs, challenges and resilience of the target population of children, youth and families.
- Excellent written and verbal communication skills.
- Highly effective engagement skills at peer, supervisory, and community levels. Proven ability to effectively "manage upward."
- Knowledge of or ability to quickly learn and leverage community resources that can positively impact the agency and its clients.
- Ability to work with school, court, behavioral health, and child welfare systems with flexibility, intuition and targeted focus.
- Ability to work and thrive in an internal and external environment marked by rapid change, fast pace, multiple demands, high intensity, and limited resources.
- Willingness to flex schedule according to the needs of the agency and model a whatever-it-takes work ethic.
- Computer competency including above average proficiency with Microsoft Office and electronic case management and clinical record systems.
- An understanding of, and deep commitment to, the agency’s mission, vision, and values.
- Total compatibility with a leadership model that demands the highest levels of collaboration, cooperation, communication, participation, trust, respect, and mutual accountability.