Reports To: Enhanced Foster Care Supervisor
Beginning Pay: $32,000 - $40,000
Application Deadline: June 20, 2018
Full-time position supporting youth and foster families participating in Enhanced Foster Care services, which provide specialized out-of-home services for children who present with significant emotional and/or behavioral issues requiring intensive, targeted and coordinated planning, interventions and support. The Clinical Case Manager is responsible to assure children and foster families are assessed, monitored and engaged in a service plan designed to enhance stability, wellness and growth. This includes facilitated referrals for, and monitoring of, behavioral health or other therapies for the child, information, skill building and support for foster parents, and coordination with education and other community systems.
Enhanced Foster Care
CLINICAL CASE MANAGER
I. MISSION STATEMENT
Helping children and empowering families by providing safety, advocacy and support.
II. NATURE OF WORK
Enhanced Foster Care provides specialized out-of-home services to children who present with significant emotional and/or behavioral issues requiring intensive, targeted and coordinated planning, interventions and support. The Clinical Case Manager is responsible to assure children and foster families are assessed, monitored and engaged in a service plan designed to enhance stability, wellness and growth. This includes facilitated referrals for, and monitoring of, behavioral health or other therapies for the child, information, skill building and support for foster parents, and coordination with education and other community systems.
III. DUTIES & RESPONSIBILITIES
- Assist supervisor in evaluation of referral requests from Foster Care Workers and Supervisors, including WMPC authorization process.
- Provide information and support to Foster Care staff about the purpose, design, philosophy and eligibility for Enhanced Foster Care.
- Provide services to a maximum caseload of eight EFC-authorized children, according to an individualized plan of service.
- Screen and assess for behavioral health or other service needs, facilitate referral for necessary services, and help to remove barriers to service access and engagement.
- Maintain regular (no less than weekly) contact with the assigned Behavior Specialist (when applicable) to support his/her role in achieving the child’s goals of improved and appropriate behavioral, emotional, social, educational and/or recreational functioning.
- Work collaboratively with foster care staff, agencies, programs, services and individuals who have important roles in the child’s life situation. Communicate with each service provider to monitor child’s progress in treatment or other services and assure coordination of all services to the child. Coordinate and collaborate with the educational system, maintaining regular contact with the child’s school.
- Provide information, skill building opportunities and support to Foster Parents to increase their confidence and capacity caring for the unique needs of the child(ren) in their home.
- Review Behavior Logs completed by the Foster Parent/Caregiver no less than monthly.
- Identify and analyze any identified issues in services, school and/or the foster home and develop a plan of response; engage foster care staff, service providers, foster parents, school personnel and others as necessary to facilitate successful resolution.
- Participate in a 24-hour system of crisis intervention and support, including detailed information to access after-hours support; assure on-call staff have relevant and up-to-date information to assure appropriate and effective response.
- Convene and facilitate Care Coordination sessions as necessary, but no less than monthly
- Facilitate Service Plan review with all involved persons and agencies no less than monthly
- Provide recommendations regarding changes in level of care.
- Complete all necessary documentation and reports according to agency, accreditation, contract, licensing and other regulatory standards.
- Attend and testify, as requested, at all court hearings on assigned cases.
IV. ESSENTIAL JOB FUNCTIONS
- Ability to effectively communicate verbally and in writing to a variety of individuals, groups, and entities.
- Ability to effectively utilize computers, Microsoft Office, Outlook and databases
- Ability to maintain a stationary position for extended periods of time.
- Ability to see and understand job related documents and utilize Agency equipment.
- Ability to physically handle and perform job related functions, including the operation of Agency equipment.
- Ability to ascend/descend stairs safely and successfully.
- Ability to physically position oneself to effectively interact with clients.
- Ability to lift and transport 30lbs.
V. MINIMUM PERSONAL & PROFESSIONAL QUALIFICATIONS
- Master’s Degree in human service related field or Bachelor’s degree with at least two years of relevant experience.
- Ability to work with and engage children and families with multiple, complex problems, without judgement or bias
- Ability to work with a variety of people, both within and outside the agency. Must promote a positive image for the agency in the community and in relationships with other agencies and their personnel.
- Possess an understanding and sensitivity to the client’s cultural and socioeconomic characteristics.
- Personal qualities of sensitivity, flexibility, the ability to maintain meaningful therapeutic relationships, along with the capacity to use good judgment and make sound decisions.
- High moral character and no criminal record
- Ability to effectively engage in supervision to improve performance
- High frustration tolerance level.
- Interest in, and commitment to, exceptional child welfare services.
- Ability to facilitate group meetings.
- Comprehensive understanding of child development
- Knowledge of community resources related to position
- A personal commitment to the Agency’s mission, philosophy, and values.
- Ability to work a flexible schedule of hours to meet the needs of those served
- Unrestricted, valid driver’s license with good driving record. Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance