Reports To: Clinical Program Manager
Beginning Pay: $39,200 - $49,000
Application Deadline: February 29, 2019
D.A. Blodgett – St. John’s is looking for a dynamic and collaborative leader to supervise its well-established Infant Mental Health program. The position requires a strong theoretical and operational understanding of the IMH model, including target population, intent, and desired outcomes. You will be responsible for day to day program operations and supervising staff in support of exceptional quality and adherence to contract, accreditation and other regulatory standards. Community collaboration and internal integration are priorities, particularly with foster care, requiring strong program development, strategic thinking and utilization management skills. If you believe you have the skills, experience and energy to lead the team through an exciting stage in its growth and development, we would love to hear from you!
I. NATURE OF WORK
Early Childhood Attachment Service are designed to provide home based parent-infant support and clinical intervention services to families where the parent’s condition and life circumstances, or the characteristics of the infant, threaten the parent-infant attachment and consequent social, emotional, behavioral, and cognitive development of the infant. Services are designed to reduce the incidence and prevalence of abuse, neglect, developmental delays, behavioral issues, and emotional disturbances.
The Early Childhood Attachment Supervisor is responsible for the day to day program operation to assure quality of services are provided to families and their children and contract obligations are satisfactorily met by providing direct supervision to professional staff providing Early Childhood Attachments Services. In addition, the supervisor is responsible for handling referral calls, intakes, monitoring caseloads, and obtaining initial client authorization for services. This person may also provide direct services to children and families. It is expected that this person will possess advanced experience and expertise of Infant Mental Health. It is expected that this person will work to generate referrals and manage caseloads, which includes collaboration with foster care programs. The person in this position must exercise considerable independent judgment in carrying out their duties. The Supervisor will report directly to the Family Preservation Services Clinical Program Manager.
II. DUTIES AND RESPONSIBILITIES
- Plans, organizes and directs the service delivery of the Early Childhood Attachment Services.
- Responsible for supervision, training, evaluation, and discipline of all program staff & interns and maintain staff morale through individual and team supervisory sessions.
- Responsible for monthly monitoring and ensuring staff meet performance criteria
- Regularly reviews progress of children/families toward treatment goals and follow through with staff.
- Oversees all data collection and prepares reports to ensure compliance with all funding requirements.
- Develops and maintains contact with referral sources, attend meetings, and acts as a liaison with the community on behalf of the population served.
- Acts as an access point for all incoming program referrals; monitors and manages ECA staff caseloads.
- Assist the Family Preservation Services Program Manager in the hiring of new staff assigned to the Early Childhood Attachments Services.
- Formally evaluate new staff after three months and all staff on an annual basis in conjunction with the Family Preservation Services Program Manager.
- Provide guidance and consultation to social work staff in the development and planning for those families who are in crisis.
- Provide supportive and corrective feedback to clinicians to promote client outcomes.
- Monitor the functioning of professional staff within the program and take responsibility for seeing that staff’s records, reports, etc., are submitted on a timely and thorough basis.
- Assist in the case record review process of our agency’s continuous quality improvement program, involving the case records from programs not under your supervision.
- Report to the Family Preservation Services Program Manager any potential or existing significant problems with social workers. The Supervisor and Family Preservation Services Program Manager will work in conjunction to resolve these problems.
- Assure that services provided are in keeping with the agency's high standards, rules and procedures, and the state's licensing guidelines.
- Set high standards of conduct which benefit the position and, by example, show leadership qualities in areas of appropriate demeanor, dress, and punctuality.
- Participate on a staff rotation in responding to 24 hour per day crisis calls.
- Review and approve for distribution all reports and correspondence of social workers.
- This position will generally require the ability and willingness to work a flexible schedule and more than 40 hours per week (without generally taking compensatory time) in order to achieve the program’s objectives on a timely basis.
- Carry out other responsibilities set forth in agency personnel policies and any additional tasks requested by the Family Preservation Services Program Manager.
III. PERSONAL AND PROFESSIONAL QUALIFICATIONS
- Master’s Degree in Social Work, Psychology, or related mental health discipline with the appropriate State of Michigan Licensure required.
- Must have and maintain MI-AIMH Endorsement at a minimum of level II, level III preferred.
- Minimum of 5 years of experience working with children and families in mental health.
- Leadership skills and the ability to work in the community collaboratively across systems required.
- Exceptional knowledge regarding available community resources for families and children.
- The ability to withstand and deal constructively with personal and staff frustrations and disappointments.
- Valid driver’s license, adequate insurance with car available at all times.
- Become familiar with and follow the code of ethics for your profession and agree to abide by the related agency standards.
- The ability to work with a variety of people of differing socio-economic, cultural, and ethnic backgrounds.
- The ability to recommend creative and innovative ideas to the Family Preservation Services Program Manager so as to strengthen and expand services to meet the changing human needs of agency clientele and the community.
- The ability to communicate effectively on a one-to-one and group basis.
- The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard, are grammatically correct and are timely.
- The ability to positively cooperate with the Family Preservation Services Program Manager and others in the administrative and support staff in carrying out department and agency policies, both in respect to services and personnel management.
- The willingness to accept assignments which may require extra effort and time beyond the normal working day without receiving compensatory time.
- The ability to work positively in carrying out the agency policies and practices, as well as internal and external controls.
- Ability to work with a variety of people both within and outside the Agency and must promote a positive image for the Agency in the community and in relationship with other agencies and their personnel.
- Become familiar with and follow the code of ethics for your profession and agree to abide by the related Agency standards.
- Possess an understanding and sensitivity to the client’s cultural and socioeconomic characteristics.
- Positive acceptance of supervision in order to learn and be trained in job-related functions.
- Personal qualities of warmth, sensitivity, and the ability to establish meaningful rapport and maintain mutual respect with people from various cultures.
- Personal qualities of organizational skills, assertiveness, good judgment, conscientiousness, attention to detail, and timeliness.
- Good moral character.
- A personal commitment to the Agency’s mission, philosophy, and values.
IV. PERFORMANCE EXPECTATIONS
- Ensure program is meeting the standards of COA.
- Create innovative ways to promote continued program growth.
- Ensure paperwork timeliness and service delivery of program.
- Attend trainings as necessary for Early Childhood Attachments Program.